Last updated: May 08, 2021

Payments and Refund Policy Overview

Please find below the detailed information on our refund and cancellation policies. It is important to note that our policies may differ depending on the offering, and payment options may also vary. Please be informed that we take violations of our Terms of Use extremely seriously, and we are not obligated to offer refunds to users who violate these or other policies even if their requests for refunds are made within the designated refund period. Moreover, we do not have an obligation to provide late refunds to users who do not receive a passing grade in a Content Offering or are unsatisfied with their final grade.

General Refunds

Coursera does not offer refunds for payments made for guided projects.

Courses and Specializations

Suppose you cancel your one-time, paid enrollment for a course or specialization. In that case, The Coaching Lounge will offer you a complete refund until 48 hours after payment, or until you earn a course certificate for any course in the specialization, whichever is earlier.

Suppose you pre-enroll and pay for a course or specialization. In that case, The Coaching Lounge will offer you a complete refund until 48 hours after the course or specialization launches or until you have earned your course or specialization certificate, whichever is earlier.

Refunds for Certificates

Guided Projects

Suppose you do not earn your completion certificate within 180 days of registering for a guided project. In that case, your registration will expire, and you will need to pay to re-enroll for the guided project in order to complete the guided project and earn your completion certificate.

Courses

Once you have earned a course certificate with your payment, you are not eligible for a refund, even if it is within 48 hours. If you do not earn your course certificate within 180 days, your registration will expire, and you will need to pay to re-enroll for the course.

Specializations

Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a specialization to complete the specialization.

Contact Us

If you have any questions about this Payments and Refund Policy, You can contact us: